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Your Data Is Secure

Baj Live Privacy Policy — Your Data is Safe With Us

This page clearly explains how your personal data is collected, used, and kept safe on baj live. We believe you are the rightful owner of your information.

Last Updated: January 2026

Our Commitment to Data Protection

How baj live Protects Your Privacy

SSL Encryption
Every connection on baj live is secured with 256-bit SSL encryption. From login to payment — everything travels through encrypted channels.
No Sale of Data
Your personal data is never sold to third parties. We do not share it with advertisers either.
Your Rights Are Protected
You have the right to access, correct, or request deletion of your data at any time. We respond within 30 days.
Secure Data Storage
Your data is stored on secure servers, with regular security audits and strict access controls in place.
Marketing Opt-Out
You can opt out of promotional emails or SMS at any time. Marketing communications are entirely optional.
Minimal Data Collection
We only collect the information necessary to provide our services — nothing more.
Contents

1 Introduction

baj live ("we", "us") takes your privacy seriously. This Privacy Policy ("Policy") explains what information we collect when you use the baj live platform, how we use it, and how we keep it secure.

By using our website or app, you agree to this Privacy Policy. We encourage you to read it carefully — it's in your best interest.

Baj live believes that privacy is a fundamental right in the digital age. We want you to use our platform with confidence, knowing your information is in safe hands.

This Privacy Policy is to be read alongside our Terms & Conditions works in conjunction with this policy. Reading both together will give you a complete understanding.

2 What Information We Collect

Baj live collects two types of information — what you provide directly, and what is gathered automatically as you use the platform.

Directly Provided Information

Data Type When It's Collected Why It's Needed
Name & Date of Birth At the Time of Registration To verify your identity and confirm your age
Mobile Number During registration and payment For OTP verification and communication
Email address At the Time of Registration To verify your account and send notifications
National ID Card For KYC verification To verify identity and prevent fraud
Payment Information On Deposit/Withdrawal To process transactions

Automatically Collected Information

  • Device Information: Device type, operating system, and browser version.
  • IP Address: For approximate location verification and security checks.
  • Usage Patterns: Pages you visited, time spent, and buttons you clicked.
  • Betting History: A record of all bets you have placed.
  • Transaction History: Details of all deposits and withdrawals.

3 How We Collect Your Data

Baj live collects information in the following ways:

  • Registration Form: Information you provide when creating your account.
  • KYC Process: Documents uploaded during identity verification.
  • Payment Transactions: Information you provide during deposits and withdrawals.
  • Cookies & Tracking: Automatically while you use the site (details below).
  • Support Contact: Information you share via live chat or email.
  • Social Login: If you sign in using a third-party account.

We never store your bank PIN, mobile banking password, or full payment card number.

4 Purpose of Data Use

Baj live uses your information only for the following purposes:

  • Account Management: Registration, login, password reset, and profile updates.
  • Identity Verification: Preventing fraud by verifying age and identity.
  • Payment Processing: Processing deposits and withdrawals securely.
  • Customer Support: Helping you resolve any issues you encounter.
  • Security: Keeping accounts secure by detecting unusual activity.
  • Service Improvement: Understanding which features are used most to improve the platform.
  • Promotions (with consent): Sending you offers tailored to your preferences.
  • Legal Obligations: Complying with applicable laws and responding to requests from authorities.

Your data will not be used for any other purpose. If we ever need to use it for a new reason, we will seek your consent separately.

5 Data Sharing Policy

Baj live does not sell your data. However, certain information may be shared in the following limited circumstances:

Payment Providers

Only the information necessary to process transactions is shared with payment providers such as Mobile Pay, Nagad, and Rocket. These providers operate under their own privacy policies.

Technology Partners

Certain technology service providers are used for site operations and security. They may only use your data for the specific purposes assigned to them — nothing beyond that.

Legal Authorities

We are legally required to provide information upon a valid court order or request from a law enforcement authority. Where possible, you will be notified if this occurs.

baj live never sells or transfers your personal data to third parties — including advertisers, data brokers, or any other commercial entity.

6 Cookies Policy

Baj live uses cookies on its website. Cookies are small data files stored in your browser.

What Types of Cookies We Use

  • Essential Cookies: Required for the site to function properly — including login sessions and language preferences. These cannot be disabled.
  • Performance Cookies: Helps us understand which pages are most used and where issues may arise.
  • Functionality Cookies: To remember your preferences, such as language and theme.

Cookie Controls

You can disable or delete cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain site features.

7 Data Retention Period

Baj live does not retain your data longer than necessary. The general policy is as follows:

  • Active Account: Your data is retained for as long as your account remains active.
  • Closed Accounts: After account closure, data may be retained for up to 5 years to meet legal and regulatory requirements.
  • Transaction Records: Financial transaction data is retained for a minimum of 7 years.
  • Support Conversations: 2 years after a matter is resolved.
  • Marketing Data: Deleted as soon as possible after you opt out.

Certain data may not be deletable before a set retention period due to legal obligations.

8 Your Rights

Regarding your personal data on baj live, you have the following rights:

Right to Access

You may request to know what personal information we hold about you.

Right to Rectification

You can request corrections to any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data under certain circumstances.

Right to Restrict Processing

You may request that the use of your data be restricted to specific purposes.

Right to Portability

You can request a copy of your data in a standard, readable format.

Right to Object

You may object to your information being used for marketing or profiling purposes.

To exercise this right support@bajlive.best Email us and we will respond within 30 days.

9 Security Measures

Baj live has implemented both technical and administrative measures to keep your data safe:

  • SSL/TLS Encryption: All data transfers are encrypted.
  • Two-Factor Authentication (2FA): An additional layer of security at login.
  • Secure Servers: Secure data centers with firewalls and access controls.
  • Regular Audits: Regular system reviews conducted by third-party security specialists.
  • Staff Training: All staff receive regular training on data protection.
  • Restricted Access: Only authorized staff have access to specific data.

No system is 100% secure. Keep your password strong, never share it with anyone, and contact support immediately if you notice anything suspicious.

10 Children's Privacy

Baj live is strictly for adults. Users under 18 are not permitted to register.

If we discover that an account has been created by someone under the age of 18, that account will be immediately suspended and all associated data will be deleted.

If you believe a minor is using our platform, please contact us immediately.

11 Privacy Policy Updates

Baj live reserves the right to update this Privacy Policy. Changes may be made due to:

  • Launch of new services or features.
  • Legal or regulatory changes.
  • Adopting new best practices in data protection.
  • Improving our platform based on member feedback.

For significant changes, you will be notified at your registered email address 7 days in advance. You can also check the "Last Updated" date at the top of the page to see when the policy was last revised.

Continued use of baj live after any policy update means you accept the revised terms.

12 Contact

For any privacy-related questions, complaints, or requests to exercise your rights:

  • Email: privacy@bajlive.best
  • General Support: support@bajlive.best
  • Live Chat: Available 24/7
  • Language: Support available in Bangla

We typically respond within 48 hours. Privacy-related requests are resolved within 30 days.

Thank you for reading this Privacy Policy. Your trust is our most valuable asset — protecting it is our commitment.

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